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54 comments

  • A. Bader

    Same here!

    I've sent an email to support, will let you know how to deal with that issue as soon as I get an answer from OC Support.

    Or if you get it before me, please update me.

    Thanks

    2
  • meghy
    Thanks for the feedback. But I urgently need the - Option Combination Stock Management. 

    My client is waiting for a return and this is damaging my business. I clarify that the purchase has already been authorized by my credit card and I do not understand why the download was not authorized. Should I cancel the purchase?
    0
  • Wes

    Im in the same boat....Have either of you got a response?

    0
  • Daniel Lewis

    I haven't got no response either. Take your money and run

    0
  • LORENZO DERBEZ

    same situation, waiting for a response, and will never buy again if i do not seem any response, bad for opencart, will just look for free extensions

    0
  • AR Chaudhary

    same here after my order Waiting for Proof of ID

    0
  • LORENZO DERBEZ

    issue resolve, i send an email to opencart and they tell me that need some ID i send it to them and they open to download the file, to all the people that is in the same situation waiting for proof of ID contact to opencart via email and they will answer via email and your problem will be solve.

    0
  • Rogerio carvalho

    I open a request and they told me the same. I send the ID, and I'm waiting for the response.

    1
  • AR Chaudhary

    Im in the same problem ...... !!!!!!!!!! 

    1
  • AG

    Got no respond from support team

    1
  • AG
    0
  • AG
    0
  • Gürhan Şüküroğlu

    I have the same problem my order number is 939054.

    0
  • Donici Gabriela

    I have the same problem my order number is 1045241

    0
  • Ubizzium Lda

    For those who had this issue, how long it takes to get fixed?

    0
  • vodaj19

    same here... 1046682 

    0
  • Destek DATA

    I have the same problem my order number is : 1078847

    0
  • Chathuranga Bandara

    What a shame to ask for proof of ID in 2020, even after paying using a Credit card!

    0
  • esenlerliler

    bende aynı sorun var 2 ay önce verenler aldımı ürünlerini

    -1
  • Godwin Luzinda

    I'm getting this problem as well. What email do you send the ID to? Order #1116143

    0
  • kolynn

    Same Problem

     

    0
  • hindpathan

    I am also facing same issue, If you found any helpful guide Please let me know. Thanks

    0
  • edwardhero

    facing same issue from very long time, here is my order number 939055.

    0
  • alexhero

    I am also facing same issue, I have read some guide about it, You can see here.

    0
  • alexschl

    We would also like to have more granularity within our community. We are looking to totally reorganize our posts and having sub-topics would be a great way to get this accomplished.

    0
  • jani ekhtr

    Absolutely agree with this. It's likely not a blocker for us to go live with Help Center but it's disappointing to know how limited we are in terms of organization at the moment. Hope this makes it in to a release soon.

    0
  • hajiekhtr

    Dr. Karbal is an arbitrator and attorney licensed to practice law in New York, Washington D.C., and Libya. He is the founder and Managing Partner of karbal & ko, a leading Libyan law firm with offices in Washington D.C., Libya and Istanbul, Turkey. Dr. Karbal also founded Karbal & Co Risk Consultancy, a legal & risk management consultancy with offices in Malta offering risk consultancy services on the laws of Libya.

    0
  • uxma lkns

    As a platform provider with significant feature sets only having the ability to connector ultimately by product/technology type only is going to make managing community based support difficult indeed. Subject matter experts in our company would subscribe to certain areas of a large product whereas if they can only follow the wider product they may not be so keen. Worse still they may subscribe but begin to ignore the alerts because of the noise generated.

    0
  • willsmith

    Why is this not a thing yet after 6 years? Can we please get an update on when a sub-topic layer will be added to the community. It should be super simple since you already have the technology with the Guide.

    0
  • Sion Hill

    Users should be able to toggle between Mint and Classic and work here on their preferred version. We were forced onto Mint and lost 2 weeks of productivity trying to sort out the mess it caused. They switched us back to Classic but already getting the message in Dashboard:

    0

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