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Waiting for Proof of ID

Comments

24 comments

  • A. Bader

    Same here!

    I've sent an email to support, will let you know how to deal with that issue as soon as I get an answer from OC Support.

    Or if you get it before me, please update me.

    Thanks

    1
  • meghy
    Thanks for the feedback. But I urgently need the - Option Combination Stock Management. 

    My client is waiting for a return and this is damaging my business. I clarify that the purchase has already been authorized by my credit card and I do not understand why the download was not authorized. Should I cancel the purchase?
    0
  • Wes

    Im in the same boat....Have either of you got a response?

    0
  • Daniel Lewis

    I haven't got no response either. Take your money and run

    0
  • LORENZO DERBEZ

    same situation, waiting for a response, and will never buy again if i do not seem any response, bad for opencart, will just look for free extensions

    0
  • AR Chaudhary

    same here after my order Waiting for Proof of ID

    0
  • LORENZO DERBEZ

    issue resolve, i send an email to opencart and they tell me that need some ID i send it to them and they open to download the file, to all the people that is in the same situation waiting for proof of ID contact to opencart via email and they will answer via email and your problem will be solve.

    0
  • Rogerio carvalho

    I open a request and they told me the same. I send the ID, and I'm waiting for the response.

    1
  • AR Chaudhary

    Im in the same problem ...... !!!!!!!!!! 

    1
  • AG

    Got no respond from support team

    1
  • AG
    0
  • AG
    0
  • Gürhan Şüküroğlu

    I have the same problem my order number is 939054.

    0
  • Donici Gabriela

    I have the same problem my order number is 1045241

    0
  • Ubizzium Lda

    For those who had this issue, how long it takes to get fixed?

    0
  • vodaj19

    same here... 1046682 

    0
  • Destek DATA

    I have the same problem my order number is : 1078847

    0
  • Chathuranga Bandara

    What a shame to ask for proof of ID in 2020, even after paying using a Credit card!

    0
  • esenlerliler

    bende aynı sorun var 2 ay önce verenler aldımı ürünlerini

    -1
  • Godwin Luzinda

    I'm getting this problem as well. What email do you send the ID to? Order #1116143

    0
  • kolynn

    Same Problem

     

    0
  • hindpathan

    I am also facing same issue, If you found any helpful guide Please let me know. Thanks

    0
  • edwardhero

    facing same issue from very long time, here is my order number 939055.

    0
  • alexhero

    I am also facing same issue, I have read some guide about it, You can see here.

    0

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