Waiting for Proof of ID

meghy

• November 07, 2017 19:44

Hi people, I made a purchase and the status message was Waiting for Proof of ID. What does that mean?

thanks

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  A. Bader

  • November 08, 2017 09:02

  Same here!

  I've sent an email to support, will let you know how to deal with that issue as soon as I get an answer from OC Support.

  Or if you get it before me, please update me.

  Thanks

  1
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  meghy

  • November 08, 2017 19:09

  Thanks for the feedback. But I urgently need the - Option Combination Stock Management. 
  
  My client is waiting for a return and this is damaging my business.
  
  I clarify that the purchase has already been authorized by my credit card and I do not understand why the download was not authorized.
  
  Should I cancel the purchase?

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  Wes

  • November 10, 2017 12:51

  Im in the same boat....Have either of you got a response?

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  Daniel Lewis

  • December 24, 2017 15:55

  I haven't got no response either. Take your money and run

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  LORENZO DERBEZ

  • February 11, 2018 02:48

  same situation, waiting for a response, and will never buy again if i do not seem any response, bad for opencart, will just look for free extensions

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  AR Chaudhary

  • February 15, 2018 13:29

  same here after my order Waiting for Proof of ID

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  LORENZO DERBEZ

  • February 15, 2018 14:11

  issue resolve, i send an email to opencart and they tell me that need some ID i send it to them and they open to download the file, to all the people that is in the same situation waiting for proof of ID contact to opencart via email and they will answer via email and your problem will be solve.

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  Rogerio carvalho

  • February 16, 2018 11:27
  • Edited

  I open a request and they told me the same. I send the ID, and I'm waiting for the response.

  1
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  AR Chaudhary

  • February 16, 2018 12:43

  Im in the same problem ...... !!!!!!!!!! 

  1
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  AG

  • February 16, 2018 14:23

  Got no respond from support team

  1
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  AG

  • February 16, 2018 18:22
  • Edited

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  AG

  • February 16, 2018 18:22
  • Edited

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  Gürhan Şüküroğlu

  • February 20, 2018 09:00

  I have the same problem my order number is 939054.

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  Donici Gabriela

  • July 01, 2019 11:37

  I have the same problem my order number is 1045241

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  Ubizzium Lda

  • July 05, 2019 15:05

  For those who had this issue, how long it takes to get fixed?

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  vodaj19

  • July 10, 2019 15:00

  same here... 1046682 

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  Destek DATA

  • January 13, 2020 21:07

  I have the same problem my order number is : 1078847

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  Chathuranga Bandara

  • April 02, 2020 12:20

  What a shame to ask for proof of ID in 2020, even after paying using a Credit card!

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  esenlerliler

  • May 30, 2020 21:09

  bende aynı sorun var 2 ay önce verenler aldımı ürünlerini

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  Godwin Luzinda

  • July 03, 2020 08:27

  I'm getting this problem as well. What email do you send the ID to? Order #1116143

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  kolynn

  • January 02, 2021 12:39

  Same Problem

   

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  hindpathan

  • August 25, 2021 19:22

  I am also facing same issue, If you found any helpful guide Please let me know. Thanks

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  edwardhero

  • August 26, 2021 20:45

  facing same issue from very long time, here is my order number 939055.

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  alexhero

  • September 16, 2021 20:20

  I am also facing same issue, I have read some guide about it, You can see here.

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