OPENCART SUPPORT IS RUBBISH!!!

Emmy Ivanov

• September 25, 2018 18:16

WHY AM I WAITING 5 DAYS WITHOUT ANY SUPPORT FOR AN EXTENSION I PURCHASED OF WHICH THE ZIP FILE IS EMPTY!!!

SERIOUSLY OPENCART... GET YOUR ACT TOGETHER, I WANT MY FILES THAT I PAID GOOD MONEY FOR!!!

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  Sales - Webreckon

  • September 25, 2018 18:21

  Hi Emmy,

  If extension developer not responding you can easily open the Opencart ticket for the support if they still don;t reply or help you then You money will be refund to you.

   

  Regards

  Rahul Juneja

  Webx IT Solutions

  webxitsolutions.com

  +91 99154 09292

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  Sales - Webreckon

  • September 25, 2018 18:23
  • Edited

  Hi Emmy,

  If extension developer not responding, you can easily open the Opencart ticket for the support if they still don't reply or help then your money will be refunded to you.

   

  Regards

  Rahul Juneja

  Webx IT Solutions

  webxitsolutions.com

  +91 99154 09292

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  Lawan Omar

  • October 27, 2018 02:38

  I submitted 2 tickets 4 weeks ago and have not received an answer.

  I agree that the support is not really good here. Wondering if I should continue to develop for this system where nobody cares about communication and support.

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  Sam Ablott

  • September 27, 2021 15:12

  Was this ever resolved? I have the same problem, the paid extension is an empty zip.

  I submitted a support ticket, but have no reply.

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