Opencart ZenDesk Support APP allows you to manage support tickets in your Zendesk account by fetching the order information of the customer in a widget that will be displayed at right side of support tickets. The module will help you solve the customers tickets by getting their order details at once place. You may also map the Opencart customers with ZenDesk users.
1. Admin can synchronise the customers manually.
2. Customers will be auto sync when any customer registers on your store.
3. Customers will be auto sync when admin creates a new customer.
4. Customers will be auto edited at ZenDesk Support when admin edits customer.
5. Customers will be auto edited when customer edit's their information.
6. You may map the ZenDesk users with Opencart Customers by using import button.
7. The mapping will be done by matching the customer's email or phone.
8. You will see the orders at right side of ZenDesk ticket.
9. Very easy to install.
10. Very powerfull tool to resolve the customer's query quickly.
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