Google Shopping Extention not working

Neil Furnival

• September 11, 2020 09:57

Have raised a support ticket but still no answer, I paid $100 for something that just does not, work. I don't even have an invoice for the payment, or know how to check my ballance. Is anyone else having problems with this extention?

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  Karapuz

  • September 11, 2020 10:48

  Hello, Neil,

  Could you provide a link to the extension page? I have to notice that support tickets are processed slow, don't worry. It is OK to wait 2-3 days for a response. By the way, some payments require verification. What is the status of your order? Where did you buy the extension?

  Kind regards

  Karapuz

  https://www.ka-station.com

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  Neil Furnival

  • September 14, 2020 18:22

  support answered my question, fixed it so the products now show up in google merchant center, however there all showing as out of stock and all listed at £1.00 which is worrying, if they were to go live, another problem no-dobt on the horizon, just wish they would either release an addon that actually works, and give me a refund so i can upload my feeds manually until they find a fix.

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  ömür uçum

  • May 19, 2021 20:35

  I have the same problem and they can not answer about this issue. I have paid £300 and I'm still waiting and loosing customers because off them.

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