Problem for install the new extension

alex chang

• September 11, 2020 04:55

Dir Sir,

We have a problem to install the new Extension that it shows : SyntaxError : Unexpected token <in JSON at position 0 OK <b> Warning </b>: rename (/var/www/html/storage/upload/tem....... : Permissson denied... Please find the message on the pitures.

Please help me to solve this problem. 

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• 

  Karapuz

  • September 11, 2020 10:44

  Hello, Alex,

  There are some permission problems on the server. The target files cannot be overwritten or the directories do not allow to write into them. It usually happens when you deploy the store manually under a different user.

  Kind regards

  Karapuz

  https://www.ka-station.com

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  alex chang

  • September 13, 2020 06:14

  Hello Karapuz, 

  Thanks for suggestion.

  It should the same user ,but if not,  do you have any idea to solve it ?

   

  Thanks and best regards,

  A;ex

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  Karapuz

  • September 13, 2020 17:14

  Hello, Alex,

  Directory and file permissions mentioned in the extension have to be changed by a file owner to allow reading and writing of web server user. Or you can reinstall the whole store from scratch under a web server user to exclude permission problems.

  Kind regards

  Karapuz

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