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Why customer don't get any email with a confirmation link has been sent your email address from my opencart store?

Comments

4 comments

  • Karapuz

    Hello, Ibrahim,

    The issue might occur on several stages:

    - your store does not send emails at all (try to configure an smtp email protocol in the store for testing)

    - the email cannot be reached the customer's inbox due to your server settings (the server might block outgoing emails. SMTP should help here as well)

    - the email reached the customer but it was deleted/filtered out (ask the customer to check a spam folder)

    Anyway, a complex investigation is required here.

    Kind regards,

    Karapuz

    https://www.ka-station.com

    0
  • Ibrahim Mahdi

    Thanks. It is helpful.

    1
  • Cybers Softz

    I always spent my half an hour to read this blog’s content every day along with a cup of coffee.

    0
  • Olivia Amora

    I am having the same problem for my site users.

    -2

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