Why customer don't get any email with a confirmation link has been sent your email address from my opencart store?
Why customer don't get any email with a confirmation link has been sent your email address from my opencart store?
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Hello, Ibrahim,
The issue might occur on several stages:
- your store does not send emails at all (try to configure an smtp email protocol in the store for testing)
- the email cannot be reached the customer's inbox due to your server settings (the server might block outgoing emails. SMTP should help here as well)
- the email reached the customer but it was deleted/filtered out (ask the customer to check a spam folder)
Anyway, a complex investigation is required here.
Kind regards,
Karapuz
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Thanks. It is helpful.
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I always spent my half an hour to read this blog’s content every day along with a cup of coffee.
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I am having the same problem for my site users.
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