Why customer don't get any email with a confirmation link has been sent your email address from my opencart store?

Ibrahim Mahdi

• December 14, 2020 16:50

Why customer don't get any email with a confirmation link has been sent your email address from my opencart store?

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  Karapuz

  • December 14, 2020 18:39

  Hello, Ibrahim,

  The issue might occur on several stages:

  - your store does not send emails at all (try to configure an smtp email protocol in the store for testing)

  - the email cannot be reached the customer's inbox due to your server settings (the server might block outgoing emails. SMTP should help here as well)

  - the email reached the customer but it was deleted/filtered out (ask the customer to check a spam folder)

  Anyway, a complex investigation is required here.

  Kind regards,

  Karapuz

  https://www.ka-station.com

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  Ibrahim Mahdi

  • December 14, 2020 18:51

  Thanks. It is helpful.

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  Cybers Softz

  • December 27, 2020 16:37

  I always spent my half an hour to read this blog’s content every day along with a cup of coffee.

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  Olivia Amora

  • January 17, 2021 02:38

  I am having the same problem for my site users.

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